I have a question about the minor workflow!

The full and most up to date details of the minor workflow can be found here.

Here are some reminders for your more immediate reference:

FOR THERAPY:

  1. When collecting insurance and demographic data:
    1. Please note: you are not completing the PHQ9 for a consult with a minor
    2. If there is another provider (therapy or prescriber), please make sure to collect that information and note it in the consult.  
    3. Please remember to flag them as a minor in DrChrono
  2. Download the app on the parents/guardian’s phone
    1. Notify them that the provider will communicate with the parent/guardian through the app. 
      1. parent/guardian can deny this, continue with the consult
    2. Select “monthly PHQ” care plan for now. 
  3. Patient will communicate with provider through the DC Video Visit feature only
  4. Inform parents/guardians that we require proof of guardianship to begin treatment with a minor. This can be faxed over, emailed (wellness@valerahealth.com), or through OnPatient → coach will add to pt profile
  5. Exclusionary workflows:
    1. Developmental/intellectual disability
      • If there is a clear diagnosis then patient needs to be referred elsewhere → coach to make note, sign/lock the note, no need to complete the consult
    2. Autism Spectrum Disorder
      • If there is a clear diagnosis then patient needs to be referred elsewhere → coach to make note, sign/lock the note, no need to complete the consult
      • If there is no clear diagnosis, but the parent/guardian is unsure, coach to connect to the clinician, ask parents/guardians to come prepared with any evaluation docs they have and the clinician will make the assessment→ coach to make a note of this.

    Med Management:

    • Complete the consult questions, collect insurance information
    • Do not complete the PHQ9
    • Onboard the parent to the app (parent/guardian can deny this, continue with the consult)
    • Only book with Faisal Khan 
      • Please remember to select “initial psych peds” appointment profile in DrChrono
      • Please remember to flag the patient profile as a minor 

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